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Frequently Asked Questions

General

Where are your physical stores?

Visit us at Citylink Mall #B1-10A

Nearest Mrt: Walking distance from Cityhall MRT and Esplanade MRT

Nearest Carpark: Marina Square / Suntec City

 

I am looking for a particular design of puzzle but I can't find it in your store. 

Please let us know the puzzle you are looking for by submitting an enquiry form here.  We will process your request and try to find it for you, or provide you with designs of a similar theme.

 

How often do you bring in new designs?

New puzzle designs will come once every few months. Like us on Facebook and follow us on Instagram for new updates and puzzle arrivals.

 

What are plastic jigsaw puzzles?

Plastic puzzles are made of strong and durable plastic. Plastic puzzle pieces interlock with one another, hence puzzle glue is not required to hold them together. Explore our range of plastic puzzles here.

 

Do promotions apply in-store and online?

In-store promotions apply for products bought at our physical outlets only. Likewise, promotions on our online store apply for online purchases only, unless stated otherwise.

  

Do you offer bulk discounts for corporate orders?

Please submit an enquiry form here with details such as puzzle design, quantity etc. and we will get back to you soon.

 

Customise Puzzles

Can I customise puzzles from photos?

Yes. Please click here to find out more.

 

How long does it take to customise a puzzle?

It will take about 16 – 25 days upon confirmation of order and payment.

 

Am I able to order a puzzle with special requests/requirements eg. for a corporate / school event?  

For special requests/requirements, please send us an enquiry here

 

Do you customise puzzle wedding guestbooks?

Yes, Find out more here.

 

Frame

I would like to get a frame for my puzzle which was not purchased from Perfect Fit. Do you sell the frames and how much is it?

Yes, we custom make frames for different puzzle sizes. Please drop us an enquiry here with the puzzle dimensions (length x width) in cm. It is important to note that the actual dimensions of the puzzle may differ slightly from what is stated on the box.

Hence, for custom-made frames, please measure the dimensions of your puzzle after you have completed and glued it.

 

If you have other queries not addressed under FAQ, please submit an enquiry form here and we will get back to you soon!

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